2001 Kia Rio

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2001 Kia Rio

Well, it all started in June of 2001. My previous Rolls' can hardly (rolls down one hill and can hardly make it up the next) was permanently out of service. So one weekend in June I decided to wander around car lots and for some reason, unknown to me to this day, I decided that I would go to our local Kia dealership. Once on the lot, I was swarmed by salesmen. One persuaded me to take a test drive and pointed out all the good qualities, Air conditioning, power steering, cd player, brakes that work, etc. So I got in the drivers seat and took it for a test drive. Needless to say at 17 years of age there isn't much credit history behind you so of course I had to have a co-signer on the car or I wouldn't have it to this day. (Maybe that would have been the better option) Moving on, it came to be that my car payments would be $341.38 for 65 months. I stupidly agreed to it and thus began the trouble. Not even 4 months after having the POS I had to take it in for something other than routine maintenance. For some reason the check engine light was on, but nothing was wrong with the performance of the car. Not wanting to void the warranty of the car I took it in and they said it was a fuel sensor. It was replaced and I continued the routine maintenance checks on it. Then again 6 months down the road it did something I never though possible. My automatic car stalled on the freeway at 65mph and nearly got me killed. (I have experienced many near death mishaps with this piece) So I proceeded to pull over and call my Dad. We wound up having to call a tow truck and have it towed to the dealership where they ran diagnostics on it and said it was the fuel pump and injectors. They were replaced. Not even 2 weeks later I had to take it in for the same problem. Stalling while in motion. And when it stalls I just happen to have the rest of Reno behind me and they are honking their horns. So my flashers come on and they get the hint. Needless to say that I have had my car in the shop more for it needs fixing than routine maintenance. They have replaced the entire fuel system twice and that's including the fuel tank (twice as well), numerous sensors and uncountable misc. parts that probably didn't need to be replaced, they just wanted to make me think that the problem was fixed. As of today it has spent over a month in the shop but the one thing I am thankful for is the warranty that comes with the vehicle, 10 year 100,000 mile. So everything has been taken care of by them but the point is the fact that this should not be happening. I have purchased a lemon and I am getting a sour taste in my mouth for the entire corporation. They have horrible customer service skills and deep down the truly have no regret because as long as I keep having to take it in, they will keep getting a pay check.

Sarah Piper

 

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