2002 Kia
Spectra
I am very frustrated at this point with this car. I have spent more
time at the dealership than I think the law allows. I have contacted
Kia Consumer Assistance and the best that they could offer me was an
apology that I feel I bought a lemon and the fact that Kia stands behind
their warranty. What about Kia standing behind the car itself?
I believe, in my opinion, that the reason there is a warranty for 100,000
miles is because Kia knows the cars will break down after reaching 20,000
miles. I am to the point of letting the creditor repo the car.
That is how frustrated I am. I know that if I let them repo the car
it will go on my credit but at this point I do not see another
alternative. I pay 400.00 / month for a car that sits at the dealers
half the time. And regardless if I am driving the car or not, I
still have to make my payments. I have put out 150.00 for rentals
that Kia would not cover because they said the car was drivable. I
had to literally fight with the company for them to provide a rental and
they only covered 4 out of 8 days. When I take my car in for
service, I leave it with them for the day just so they can do diagnostics
on it and when I get it back I have to set another appointment to have the
parts installed because they do not keep the parts on stock. Then
they replace the parts with remanufactured parts. Not new ones!
On top of that, service had the car the whole day once and realized they
had the wrong part. This has been a huge inconvenience and I believe
that Kia owes me another car.
Shelly Robison |
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