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2001 Kia Rio
Well, it all started in June of 2001. My previous
Rolls' can hardly (rolls down one hill and can hardly make it up the next) was
permanently out of service. So one weekend in June I decided to wander around
car lots and for some reason, unknown to me to this day, I decided that I would
go to our local Kia dealership. Once on the lot, I was swarmed by salesmen. One
persuaded me to take a test drive and pointed out all the good qualities, Air
conditioning, power steering, cd player, brakes that work, etc. So I got in the
drivers seat and took it for a test drive. Needless to say at 17 years of age
there isn't much credit history behind you so of course I had to have a
co-signer on the car or I wouldn't have it to this day. (Maybe that would have
been the better option) Moving on, it came to be that my car payments would be
$341.38 for 65 months. I stupidly agreed to it and thus began the trouble. Not
even 4 months after having the POS I had to take it in for something other than
routine maintenance. For some reason the check engine light was on, but nothing
was wrong with the performance of the car. Not wanting to void the warranty of
the car I took it in and they said it was a fuel sensor. It was replaced and I
continued the routine maintenance checks on it. Then again 6 months down the
road it did something I never though possible. My automatic car stalled on the
freeway at 65mph and nearly got me killed. (I have experienced many near death
mishaps with this piece) So I proceeded to pull over and call my Dad. We wound
up having to call a tow truck and have it towed to the dealership where they ran
diagnostics on it and said it was the fuel pump and injectors. They were
replaced. Not even 2 weeks later I had to take it in for the same problem.
Stalling while in motion. And when it stalls I just happen to have the rest of
Reno behind me and they are honking their horns. So my flashers come on and they
get the hint. Needless to say that I have had my car in the shop more for it
needs fixing than routine maintenance. They have replaced the entire fuel system
twice and that's including the fuel tank (twice as well), numerous sensors and
uncountable misc. parts that probably didn't need to be replaced, they just
wanted to make me think that the problem was fixed. As of today it has spent
over a month in the shop but the one thing I am thankful for is the warranty
that comes with the vehicle, 10 year 100,000 mile. So everything has been taken
care of by them but the point is the fact that this should not be happening. I
have purchased a lemon and I am getting a sour taste in my mouth for the entire
corporation. They have horrible customer service skills and deep down the truly
have no regret because as long as I keep having to take it in, they will keep
getting a pay check.
Sarah
Piper |